Frequently Asked Questions

DIY Shade is our delivery-only option, designed for multi-day and week-long stays. We deliver premium beach equipment to your Airbnb, hotel, or beach access point, and the gear stays with you for the duration of your booking. Setup, breakdown, and nightly removal from the beach are handled by you.

Beachfront Bliss is our full-service experience. We deliver, set up, and break down everything for you at the beach, so you can simply arrive and relax. This option is ideal for a single beach day or guests who want a completely hands-off experience.

We currently serve beaches in St. Petersburg, Tampa Bay area. You can find our full list of locations here.

Please reach out to us if you are interested in a location outside of these areas, we’ll do our best to accommodate special requests when possible!

Please refer to our cancellation policy here.

Please refer to our weather policy here.

For our Beachfront Bliss packages, the day before your booking you will receive a reservation confirmation email that includes beach access details. The day of we’ll send you a text with the exact location once everything is ready, so you can walk right up and relax.

Please let us know at least 24 hours in advance if you would like to switch your beach location.

Just gather your personal belongings, and we’ll take care of the rest. You do not need to wait for a team member before departing, just please send us a quick text at (586) 610-9463 to let us know you’re leaving.

All equipment (tents, cabanas, chairs, towels, games, etc.) is owned by Sun & Shade, and must be returned at the end of your rental.

If you love something let us know! In some cases, we can arrange a purchase.

Absolutely, enjoy your beach day however you want! Please note, that you are responsible for the equipment during your rental period. If anything is lost, stolen, or broken while unattended, the replacement cost will be charged to the card on file.

Sun & Shade is also not responsible for any personal belongings brought with you.

All our Beachfront Bliss packages include a cooler with ice and water, other non-alcoholic drinks can be speciality requested. Food service is not included, but you’re welcome to bring your own.

Please be aware of the beach’s drinking laws.

No, parking is not included with your package. Guests are responsible for securing their own parking at the beach or nearby lots. We recommend arriving early on weekends and holidays, as parking can fill up quickly.

Sun & Shade cannot guarantee the availability of parking and cannot provide refunds based upon lack of parking.

Payment is required in full at the time of reservation to confirm your booking. This ensures your date and time are secured.