Weather Policy
We know Florida weather can be unpredictable! If we see inclement weather on the radar, we will check in with you as soon as possible to determine which option you’d like to proceed with
OPTIONS
-
Cancel
Contact us directly at least 3 hours before start time to receive full refund
-
Reschedule
We will coordinate with you to move your booking to another date/time
-
Continue
We will keep your booking as planned and hope the weather passes by
If you choose to continue with your booking, to ensure the safety of all guests and staff, please note Sun & Shade reserves the right to the following:
Delay reservation start time to allow weather to pass
End reservation early if thunderstorms or lightning are approaching
Move reservation to another beach location to avoid weather
Reschedule reservation for another day
Cancel reservation before set up with a full refund
Once set up has begun, we will not be able to provide a refund
WIND POLICY
If wind gusts are 15+ MPH, we will not be able to set up the Neso tent and will provide you with a 25% refund